HiboyElectric Bike for Adults with 960W Peak Motor, 25mph Maximum Speed, 48V Removable Battery, 20" Electric Bicycle with Shimano 7-Speed and Front Suspension

I bought this bike for my son for Christmas. He absolutely loves it but the bike rack on the back got bent during shipping. I called the company and spoke toMichael. He was so accommodating and said to bring it down to a shop not far from my house and they will fix it.. Not only did he fix it, but he made sure that the guys tightened up the brakes and made sure everything was functioning on the bike properly. Michael was so easy to deal with and told me to please feel free to reach out to him if I need anything at all. We love the bike, but they get five stars for Customer Service as well!

I have short legs. 29” inseam. Even in the seats lowest position my toes barely touch the ground. The bike weights 80lbs, so If you have short legs I’d look elsewhere. I fell off twice and decided to sell it. My advice, test drive your new bike before you purchase it. I know it’s common sense but Amazon being tempting I went by the specs. I also feel the pedals are further back than normal. It was just a really uncomfortable ride for me. It’s a very good looking bike and performs as advertised.I have an update on this purchase . After reading my review, customer service contacted me and told me to send the bike back and they would give me a full refund. They were better than their word. They helped me thru the process and gave me a prompt full refund when they received the bike. Their communication was excellent. I wish all companies gave customer service like HiBoy. Thanks guys.

The hole fam rented these exact bike on vacation and we rode the whole day and never lost a bar of battery. The one my father was on turned over on 2,700 miles when we parked them that afternoon. The factory seat is ok but not for long rides. It carries me great and I am 6 ft 270lbs and can still reach speeds of 21 to 23 mph. If I could give more then 5 stars I would these bikes are great and the replacement parts are easy to get brake pads, batteries, and motor if you ever need one. They come 85% complete all you have to do out of the box is put the front wheel on, handlebars, and the back rack air the tires up.

Easy to assemble. Great ride. Easy to take battery on and off

I love this E bike

Well worth the money! Easy to ride and sturdy.

Brakes went out first month and now i cannot get ahold of anyone for the warranty. Other than that its s good bike just broke quickly. If they could get me in touch with a warranty resolution that would be great

During assembly, the rack on the back is misaligned. The storage racks are different lengths, and the holes are not aligned; this is just poor quality control. The front disk rubs a bit, and I have not had time to adjust the alignment.